Training and support

A specialist member of OpenEdition’s team is on hand to reply by email or telephone to partner institutions’ questions about premium services, the platforms’ features or the coverage lists of collections.

On-site or online training sessions for library staff can be provided in French or English on request.

You can also visit our Tutorials page to find out online tutorials and documentation.

The OpenEdition Freemium partner institutions can receive, upon request, documentation on the OpenEdition platforms for their users: communication materials (posters, user guides, presentation of the four OpenEdition platforms, etc.) as well as information on the activities organised by OpenEdition.

These communication supports are available in several languages.

Contact: assistance-abonnes@openedition.org

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Next webinars in English:

Tuesday 8th November at 3PM (Paris time) : the platform OpenEdition Books and its related offer: OpenEdition Freemium for Books

Tuesday 29th November at 3PM (Paris time) : the platform OpenEdition Journals and its related subscription: OpenEdition Freemium for Journals